HBI 2023

New Business Models

Tuesday June 21, 2022

Tuesday June 21, 2022

12:30 pmNew Business Models

It’s all about the Patient Experience…

Digitalisation has forced a paradigm shift in the meaning of ‘patient experience’. In a blended model of face-to-face and hybrid interactions and care plans – how to research, manage and measure customer experience needs a rethink; how to engage, communicate and build loyalty needs a reset. With more touchpoints, now is the time to unlock the strategic value in patient experience and establish as a core strength and asset to your business. In this panel we’ll explore these questions and more, with practical examples for how organisations are approaching the next generation of patient experience.

Speakers include:
Dr Wolfgang Hofmann, Head of Strategy and Corporate M&A – BD, The Fresenius Group

Dr Joana Menezes, Executive Director,  Lusiadas Saude

Dr James Gutierrez, Chief Safety, Quality, and Patient Experience Officer, Cleveland Clinic

Moderated by: Dr Christina Triantafyllou, Head of Improving Patient Experience, Siemens Healthineers

 

Wolfgang Hofmann
Wolfgang HofmannHead, Fresenius Group Strategy and Corporate M&A-BDFresenius Group
Dr Joana Menezes
Dr Joana MenezesExecutive DirectorLusiadas Saude
Dr James Gutierrez
Dr James GutierrezChief Safety, Quality, and Patient Experience OfficerCleveland Clinic
Christina Triantafyllou
Christina TriantafyllouHead of Improving Patient ExperienceSiemens Healthineers

Fleming - 3rd Floor

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Tuesday June 21, 2022

2:30 pmNew Business Models

Unlocking the Potential of Integrated Care Chains

Moving from isolated episodes of care to care continuum enables operators to maximise customer value and scale businesses. In this session we’ll be exploring care chains, how to optimise chains vs assets, the role of digital in enabling this transformation,  and how digital will unlock value through automation and efficiency.

Speakers include:
Peter Wharton-Hood, Group Chief Executive, Life Healthcare

Ville Iho, President and CEO, Terveystalo

Matthew Strassberg, Partner, MidEuropa

Moderated by Marc Kitten, Partner, Candesic

Peter Wharton-Hood
Peter Wharton-HoodGroup Chief ExecutiveLife Healthcare
Ville Iho
Ville IhoPresident and CEOTerveystalo Plc
Matthew Strassberg
Matthew StrassbergPartnerMidEuropa
Marc Kitten
Marc KittenPartnerCandesic

Fleming - 3rd Floor

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Tuesday June 21, 2022

2:30 pmNew Business Models

Seeking Consensus in the Payor / Provider Relationship

Finnish insurers have stopped health care insurance costs rising for a decade, which is a major achievement given that health care inflation often runs at 3-8% a year. In this session, we’ll explore the story behind the headlines. What is the dynamic of the payor/provider relationship that drives this result? Where is the win-win in juggling costs, quality and outcomes? We will also explore how such an approach can apply to other markets and discuss other ways that the two sides can work harmoniously.

Harri Aho, Director, Lahi Tapiola

Jussi Rantanen, CEO, Strand Med

Sneh Khemka, CEO, Simply Health

Moderated by Sue Saville, Broadcast Journalist, former ITV Medical Correspondent

Jussi Rantanen
Jussi RantanenCEOStrand Med
Harri Aho
Harri AhoDirectorLahiTapiola
Prof Sneh Khemka
Prof Sneh KhemkaCEOSimplyHealth
Sue Saville
Sue SavilleBroadcast Journalist, former ITV Medical Correspondent

Whittle - 3rd Floor

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Tuesday June 21, 2022

3:30 pmNew Business Models

Addressing the health workforce crisis

Workforce and capacity constraints are the biggest barrier to growth for health care. So what can operators do differently to increase capacity and throughput? What role can automation play to drive efficiency and optimise clinical staff time? How can the redeployment of non-clinical staff change workflows and increase productivity? We’ve selected three case studies to inspire new ideas and thinking as you tackle this critical challenge.

Speakers include:

Ghada Trotabas, Executive Vice President and Managing Director, Great Britain and Ireland, Siemens Healthineers

Sonia Kelly, Head of Clinical Informatics, Cleveland Clinic London

Dr Federico Esposti, Chief Operating Officer, San Raffaele Hospital

Moderated by Guillaume Duparc, Partner, L.E.K. Consulting

Ghada Trotabas
Ghada TrotabasExecutive Vice President and Managing Director of Great Britain and IrelandSiemens Healthineers
Dr Federico Esposti
Dr Federico EspostiChief Operating OfficerSan Raffaele Hospital
Sonia Kelly
Sonia KellyHead of Clinical InformaticsCleveland Clinics London
Guillaume Duparc
Guillaume DuparcPartnerL.E.K. Consulting

Fleming - 3rd Floor

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Tuesday June 21, 2022

5:00 pmNew Business Models

Who will win the Subscription War and Why?

Subscription models from health care providers and insurers are taking off across the globe. The hope is that this will enable rapid, asset-light expansion into new sectors or countries. Some directly target individuals and their families, some are aiming at the SME/corporate market.

So which models will succeed – and which fail? In this panel, we’ll put three subscription models under the microscope to identify what constitutes success – and how to achieve it.

Speakers include:
Somesh Chandra, CEO, Employee Benefits of AXA Domestic Markets, AXA Group

Prof Sneh Khemka, CEO, SimplyHealth

Fredrik Ragmark, CEO , Medicover

Moderated by Kirsty Withams, Intelligence Editor, Healthcare Business International

Somesh Chandra
Somesh ChandraCEO, Employee Benefits of AXA Domestic MarketsAXA Group
Prof Sneh Khemka
Prof Sneh KhemkaCEOSimplyHealth
Fredrik Ragmark
Fredrik RagmarkCEOMedicover
Kirsty Withams
Kirsty WithamsHead of IntelligenceHealthcare Business International

Fleming - 3rd Floor

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Tuesday June 21, 2022

6:00 pmNew Business Models

Extracting Value from Data

Data is the new currency in healthcare, with digitisation driving a data explosion. But how do you extract value to improve patient care, generate extra revenue or build new relationships? In this session we’ll explore the different ways that operators are making money and achieving competitive advantage through data. We also dig into the problems: poor data quality, inefficient analytic processes, underutilised data and a lack of interoperability.

Speaker include:

Bjorn von Siemens, Co-Founder and Chief Business Officer, Caresyntax

Juan Carlos Negrette, Director, Global Health

Dr Axel Heitmuller, Managing Director, Imperial College Health Partners

Moderated by : John Deverill, General Manager, Partnerships and Solutions, EMEA, GE Healthcare

Bjoern von Siemens
Bjoern von SiemensCo-Founder and Chief Business OfficerCaresyntax
Juan Carlos Negrette
Juan Carlos NegretteDirector of Global HealthUniversity of Utah
Dr Axel Heitmuller
Dr Axel HeitmullerManaging DirectorImperial College Health Partners
John Deverill
John DeverillGeneral Manager, Partnerships and Solutions, EMEAGE Healthcare

Fleming - 3rd Floor

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Wednesday June 22, 2022

Wednesday June 22, 2022

11:00 amInteractive Workshop

How to Build a Brand – Interactive Workshop

How do you best build a robust health care brand? Building B2C loyalty and trust with new patients/clients, creating a company people enjoy and seek to work for, building B2B partnerships with regulators and payors – these priorities leave many questions. Should they all be aligned? How do you best measure effectiveness? How do you best implement?

Workshop Leader:
Kirsty Bashforth, SVP, Chief Business Officer, Diaverum

Diaverum has spent the last two years on a rapid brand building exercise and Kirsty will share this story and learnings. Kirsty is an expert in communications, organisational culture and change management, and the author of Culture Shift (Bloomsbury 2019). She spent over 20 years at BP including as Director of Values.

After a short presentation, delegates will work in small groups to discuss their brand building issues before feeding back their learnings to the wider group. This interactive workshop is your opportunity to share your thoughts and opinions whilst learning from the success and mistakes of others.

Kirsty Bashforth
Kirsty BashforthSVP, Chief Business OfficerDiaverum

St James - 4th Floor

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Wednesday June 22, 2022

12:00 pmInteractive Workshop

How to go International – Interactive Workshop

Taking a successful business model into new geographies is an attractive proposition to grow your P&L. But how do you navigate different jurisdictions, cultures and regulatory frameworks? How do you decide which country is right for you or not? For mid-size companies yet to make their first international move or for companies continuing to assess opportunities for expansion, this workshop will tackle these critical questions.

Workshop Leader:  Hamid Yunis, Partner, McDermott Will & Emery

Hamid has substantial global health care experience in innovative structures for complex joint ventures, public-private partnerships and funding arrangements including international ventures. He has spent more than 20 years advising on complex transactions for private equity, sovereign wealth funds, health care providers, medtech and infrastructure clients.

After a short presentation, delegates will work in small groups to discuss their digital transformation issues before feeding back their learnings to the wider group. This interactive workshop is your opportunity to share your thoughts and opinions whilst learning from the success and mistakes of others

Hamid Yunis
Hamid YunisPartnerMcDermott Will & Emery

St James - 4th Floor

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Wednesday June 22, 2022

2:00 pmNew Business Models

Building Capacity and Care Pathways through Partnerships

How do governments best build capacity quickly? Through partnerships with the for-profit sector. Using the case study of diagnostic imaging networks in the UK and Nordics this session explores how partnerships enable new care pathways to be created, encompassing digital transformation, workforce development and improved patient experience. What other countries and sectors could this model be adopted?

Dr Steve Powell, Owner, SKP Advisory Services

Dr Johannes Alberts, VP European Clinical Operations, Perspectum

Dr Petri Bono, Chief Medical Officer, Terveystalo Plc

David Cahill, Chief Commercial Strategy Officer, Alliance Medical

Moderated by Simon McGuire, Regional General Manager, GEHC

Steve Powell
Steve PowellOwnerSKP Advisory Services
Johannes Alberts
Johannes AlbertsVP European Clinical OperationsPerspectum
Petri Bono
Petri BonoChief Medical OfficerTerveystalo
David Cahill
David CahillChief Commercial & Strategy Officer Alliance Medical
Simon McGuire
Simon McGuireRegional General Manager, Northern EuropeGE Healthcare

Fleming - 3rd Floor

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Wednesday June 22, 2022

2:00 pmNew Business Models

Expanding Care at Home

Care delivered at home is set to soar as new monitoring, diagnostic and telehealth technology creates new models of care. In this session we’ll explore how operators are managing the transition and the impact on inpatient care, their asset base, care pathways, etc. What are the implications for the traditional healthcare enterprise?

Speakers include:

Thierry Chiche, CEO, Elsan

Chris Malone, UK Managing Director, Luscii

Moderated by Sue Saville, Broadcast Journalist and Former ITV Medical Correspondent

Thierry Chiche
Thierry ChicheCEOElsan
Chris Malone
Chris MaloneUK Managing DirectorLuscii
Sue Saville
Sue SavilleBroadcast Journalist, former ITV Medical Correspondent

Whittle - 3rd Floor

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Wednesday June 22, 2022

2:00 pmNew Business Models

New Approaches to Training

With a soaring global shortage of health care professionals, operators have to re-strategise and develop innovative approaches to bridge the gap. In this case study-led session we’ll examine novel approaches to attracting the right people, developing in-house training programmes and increasing retention by becoming an ‘employer of choice’.

Speakers include:

Dr Jurgen Laartz, CEO and Founder, EDU

Dr Nadine Hachach-Haram, Founder & CEO, Proximie

Richard Banks, Group Strategy Director and European Managing Director, Virtus Health

Moderated by Charles Dalton, Senior Health Specialist, IFC

Dr Jurgen Laartz
Dr Jurgen LaartzCEO and FounderEDU
Dr Nadine Hachach-Haram
Dr Nadine Hachach-HaramFounder and CEOProximie
Richard Banks
Richard BanksGroup Strategy Director and European Managing DirectorVirtus Health
Charles Dalton
Charles DaltonSenior Health SpecialistIFC

St James - 4th Floor

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